Adobe Commerce + B2B 
Shopify and Shopify Plus 
BigCommerce + B2B 
WooCommerce Re-engagement Window
John Smith from Acme Industrial reorders about every 27 days. No order in 28 days. Last order $3,400.
Email Today 10:20–10:40 am replied to 3 of 5 emails
Real-time business signals for online stores
The signal layer for eCommerce.
Every tool in your stack sees a fragment of your business. Connecting them was expensive, so the data stayed fragmented, and fragmented data means slower decisions and missed revenue signals. IdealData standardizes the data across your whole stack and puts the decision in front of you before you go looking.
15-day free trial. No credit card. No developer.
Live signals
Re-engagement Window
John Smith from Acme Industrial reorders about every 27 days. No order in 28 days. Last order $3,400. Email Today 10:20–10:40 am replied to 3 of 5 emails
Late Purchase Order
Purchase order 4471 was due Tuesday from Vendor Northsteel. Not received. You are risking being out of stock during the upcoming high season. Next step Chase the vendor then update the delivery date
Live Shopping Assist
Maria Lopez from Delmar Contracting is on your store now, actively shopping. 2 products added to cart. Last order 50 days ago. Call Now answers 2 of 2 calls
Low Stock Warnings
Industrial Respirators: 520 units left, selling ~15/day. 35 days of stock, and Northsteel’s lead time is 30 days. Reorder this week. Next step Order 900 units decide by Oct 28
Product Pricing Issues Detection
Respirators priced at $12.92 instead of $129. 23 orders in the last hour. Next step Fix the price before more orders come in
VIP Customer Cart Abandonment
Sarah Martinez (LTV $45,230) abandoned $1,200 cart. Last order Dec 28. Text Today 11:00–11:20 am replied to 3 of 4 texts
High-Value Cart Abandonment
Priya Nair left a $6,247 cart, 2.4x your average order. Idle for 28 minutes. Text Today 2:10–2:30 pm replied to 2 of 3 texts
Second Order Window
Maria Lopez bought once in the last 12 months, $291.68 on Sep 3. Your customers usually reorder every 50 days. Call Today 3:40–4:00 pm answered 2 of 2 calls
Follow-up
Jane Cooper from Acme Industrial: 3 things due today. Two call times we asked for, whether the bracket is included, and the updated quote Betsy promised. Email Today 2:55–3:15 pm replied to 1 of 4 emails
Connects to the platform you already sell on
Connects through official platform connections. No payment card data accessed.
Breadth
Integration was the old answer.
You run a stack, and it gets longer every year. Wiring everything together with connectors was the old fix, and each new one made that map worse. Integration moves data between systems. It was never built to watch any of them.
The old answer · you go looking
More tabs squeezed in at the end than anyone can read, each one a tool you are meant to check. The late order is in there somewhere, if you open the right one on the right day.
One layer above · it comes to you
9:48 am
Slack · Teams · App · Claude
IdealData watches every tool in your stack. The decision is put in front of you before you go looking.
IdealData sits above the whole stack and watches everything that drives revenue, no replatforming.
The non-event
The most expensive thing that happens is nothing.
No report shows it. No alert triggers. IdealData is built to catch what didn't happen.
Re-engagement Window
The order that did not come in
What the alert tells you
How long they are overdue, their usual reorder rhythm, their order history, and the products they usually reorder.
Live Shopping Assist
The visit that ended with no order
60×
Reach a buyer within the hour and you’re 60 times as likely to have a real conversation as if you wait a day.
Harvard Business Review, 2011 · 1.25M leads, 42 companies, mostly B2C
What an alert looks like
The right person, at the right time, on the right channel.
An alert is not a number on a dashboard. It is a person to contact, a window in which they will answer, and the channel they actually reply on.
● Second Order Window 1m ago
Maria Lopez (Delmar Contracting)
Ordered once in the last 12 months: $291.68 on Sep 3 (4 orders before that). Your customers usually reorder every 50 days.
Best channel & time
Call
3:40–4:00 pm
Today · answered 2 of 2 calls
Due
Oct 23
Today · window closes Nov 22
Reorder rhythm
50 days
Your repeat customers' average
Last order
$291.68
Sep 3
Iris reasoning as of Oct 22 · risks noted
-
It reaches you the moment it matters
In Slack, Teams, the platform or Claude, as the situation develops. Not in next week's report.
-
It says who to contact, and when
The customer, their history with you, and the window of the day they are most likely to pick up. The alert triggers close to that window, so you call soon, if not now.
-
It recommends the channel
Call, text or email, chosen from how this customer has actually replied before. You do not guess.
The signals
9 signals. Each one a decision you would otherwise miss.
Each signal watches one thing in your business and, when it matters, tells you who to act on and what to do next. They come in four kinds, and you switch on only the ones you want.
- Recovery2 signals
Revenue about to slip away. Carts left behind by the customers who matter most.
$1.99–$3.50 per alert
- Opportunity3 signals
A customer ready to buy. The moment to reach out, and how.
$0.25–$0.42 per alert
- Risk2 signals
Something about to go wrong: stock running out, a price that is off.
$0.45–$0.76 per alert
- Insight2 signals
Work your team would otherwise miss, found in your orders, vendors and conversations.
$0.01–$0.03 per alert
Works with the store you sell on
See all 9 signals → You pay per alert, only while a signal is on.
Where signals reach you
Leverage the assistant you already use.
IdealData alerts you the moment something needs attention. Your assistant gets everything else: the data from every platform you've connected, already standardized and linked, so it never has to guess which record belongs to what.
Claude
ChatGPT
GrokGet signals in the platform or via Slack or Microsoft Teams.
Where are the biggest opportunities in my business this morning?
Three signals need you this morning, ordered by revenue at stake.
Maria Lopez at Delmar Contracting is on your store now with 2 products in her cart, and her second-order window opens today.
Call Now answers 2 of 2 calls
John Smith at Acme Industrial was due to reorder yesterday. Last order $3,400.
Email Today 10:20–10:40 am replied to 3 of 5 emails
Industrial Respirators have 35 days of stock left. Northsteel's lead time is 30 days.
Next step Order 900 units decide by Oct 28
Would you like to call Maria Lopez at Delmar Contracting?
Who this is for
Built for merchants with someone to act on it.
For merchants who sell physical goods and have a team to act on what comes in.
Sales
A reason to pick up the phone while there is still time.
- Re-engagement Window
- Second Order Window
- Live Shopping Assist
- High-Value Cart Abandonment
- VIP Customer Cart Abandonment
Buying and inventory
The stock or price problem, before it costs you.
- Low Stock Warnings
- Product Pricing Issues Detection
- Late Purchase Order
Everyone who talks to customers
Tasks and reminders from every email, text and call.
- Follow-up
1.5×
Detects and resolves follow-ups automatically, so your team is more effective.
Security
Your store stays yours.
We connect through official platform connections, read what we need to detect signals, and never change your store on our own.
Official connections
Platform-issued APIs and OAuth. No scraping, no shared logins.
You stay in control
Nothing changes on its own. A pricing alert can revert a price, and only when you click it.
No card data
Payment card data is never requested or stored.
Encrypted end to end
In transit and at rest.
Compared
What each one sees, and what it hands you.
Dashboards and reports
- Sees
- Your store's history
- Gives you
- A chart
- Reaches you
- You go find it
Store assistants
- Sees
- One system
- Gives you
- An answer, if you ask
- Reaches you
- In-app only
Generic alerts
- Sees
- One threshold
- Gives you
- A notification
- Reaches you
- An inbox flood
IdealData
- Sees
- Every system, and what never happened
- Gives you
- The decision, and what to do next
- Reaches you
- Slack, Teams, app, your assistant
Frequently asked
Questions worth answering.
My platform has its own AI assistant. Why do I need this?
It can answer questions about the store it lives in, and it does that well. The trouble starts when you feed it fragmented data. With only the context it is given, an assistant has to guess how the data links up between systems. IdealData standardizes and links the data first, so there is nothing left to guess.
Can't I just connect my systems to an AI tool myself?
You can connect them. The difficulty is what happens next. The same customer exists as a different record in each system, with nothing linking them. We resolve the records first, then compute the answer, then hand it over.
Which assistants do you work with?
IdealData is available as a connector for Claude. ChatGPT and Grok are in Beta. You can also get signals in the platform or via Slack or Microsoft Teams.
How is this different from Google Analytics?
Google Analytics tells you what happened. IdealData tells you what needs your attention right now, and why. We use GA4 as one of our data sources. We don't replace it, we make it actionable.
Will this require a developer?
No. Connect your store and your existing tools through a guided setup. Most merchants are live within 24 hours.
How does the 15-day free trial work?
No credit card required. Full access to every signal for 15 days. If it's not useful, walk away with no charge. If it is, pick the plan that fits your volume.
What signals does IdealData have?
9 today, in four kinds: Recovery, Opportunity, Risk and Insight. You switch on only the ones you want, and you pay per alert only while a signal is on.
What does it cost after the trial?
Plans start at $29 a month, and alerts are optional: you switch on only the signals you want, and pay per alert only while a signal is on. Alerts are also what make you money, and the price per alert falls as your plan grows: Recovery alerts run from $1.99 to $3.50, Opportunity from $0.25 to $0.42, Risk from $0.45 to $0.76 and Insight from $0.01 to $0.03. Full breakdown on the pricing page.
What data do you access? Is it secure?
We connect through the official APIs of Adobe Commerce, Shopify, BigCommerce and WooCommerce. No payment card data is accessed. Data is encrypted in transit and at rest.
Start seeing what you've been missing.
Connect your store and your stack. We'll show you what we catch in the first 24 hours. Free to start, no credit card required.
15-day free trial. No credit card.