Pick your platform. Know what needs a decision.
IdealData reads your store and tells your team what needs action before you go looking.
Platforms IdealData works with
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Live Adobe Commerce
Adobe Commerce + B2B
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Live Shopify
Shopify and Shopify Plus
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Live BigCommerce
BigCommerce + B2B
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Live WooCommerce
WooCommerce
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Beta Shopware
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TBD commercetools
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TBD Miva
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TBD Commerce Cloud
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TBD Hybris
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TBD Squarespace
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TBD Wix
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TBD VTEX
Connects through official platform connections. No payment card data accessed.
We read your store. You get alerts.
Your store's data comes in, and alerts go out. Nothing in your store changes unless you choose.
Adobe CommerceShopifyBigCommerceWooCommerce- Orders
- Customers
- Products and stock
- Abandoned carts
- B2B companies
- Shipments
- RecoveryRevenue about to slip away
- OpportunityA customer ready to buy
- RiskSomething about to go wrong
- InsightWork your team would miss
Which platform provides which item is on each platform's own page.
9 signals. Each one a decision you would otherwise miss.
Each signal watches one thing in your business and, when it matters, tells you who to act on and what to do next. They come in four kinds, and you switch on only the ones you want.
- Recovery2 signals
Revenue about to slip away. Carts left behind by the customers who matter most.
$1.99–$3.50 per alert
- Opportunity3 signals
A customer ready to buy. The moment to reach out, and how.
$0.25–$0.42 per alert
- Risk2 signals
Something about to go wrong: stock running out, a price that is off.
$0.45–$0.76 per alert
- Insight2 signals
Work your team would otherwise miss, found in your orders, vendors and conversations.
$0.01–$0.03 per alert
Reach a customer you know while they’re on your store and ready to buy.
Answers 2 of 2 calls
Text 0 of 1 replied · Email: none sent
since 2:12 pm · 6 pages viewed
Half-Mask Respirator (HM-200): 2 in stock, 3 in the cart
Day 62 · 12 days past their window
Usually every ~50 days ±4 · past year
Iris reasoning as of Oct 24, 2026 · 2 notes
Since Their Last Order
Since the August 23 order, Maria has been on the storefront several times a week, with a steady cart pattern (multiple add-to-cart and cart views through October 24) and heavy searching on half-mask respirators and replacement cartridges. Her most recent actions are a return to the cart and the homepage today at 2:12 pm. Open threads from email: she asked whether more Half-Mask Respirators (HM-200) are coming in, with 2 in stock and 3 in her cart, and she reported that a respirator valve won't seal. Dana offered replacement valves, and Maria accepted on October 21. No confirmation that the replacements have shipped appears in the record.
What Drove the Last Order
The August 23 order ($182.40, about 50% above the $121.60 average order) was a restock of Half-Mask Respirators (HM-200, x6) and replacement cartridges (x12). It followed Dana's outreach:
- An outbound call from Dana on August 21 was answered and lasted 6 minutes.
- A cart with the same products was opened the next day, August 22.
- The order was placed on August 23, after one more visit to the cart.
- 1
When it triggers
A customer you know is on your store right now and showing signs of buying.
- 2
What the alert tells you
Who they are, what they have viewed and added to the cart, and the best channel to reach them.
- 3
What to do next
Connect with them while their buying signal is the strongest.
Reach a buyer within the hour and you're 60 times as likely to have a real conversation as if you wait a day.
Harvard Business Review, 2011 · 1.25M leads, 42 companies, mostly B2CGood to know
A known customer is someone who has purchased from you in the past or is currently logged in.
Set up in minutes, not projects.
- 1
Install
Add IdealData from your platform's marketplace.
- 2
Connect your tools
Link the tools you already use, so every alert has the full picture.
- Analytics
- Marketing
- CRM
- Telephony
- ERP
- 3
Enable the signals you want
Switch on only the ones that matter to you. You pay per alert, only while a signal is on.
Most merchants are live within 24 hours.
Start your free trial → 15-day free trial. No credit card.Questions about your store.
Which platforms does IdealData work with?
IdealData works with Adobe Commerce, Shopify, BigCommerce and WooCommerce today. Each connects through the platform's own app or extension. Shopware is in Beta.
Does IdealData change anything in my store?
No. We connect through the official APIs of Adobe Commerce, Shopify, BigCommerce and WooCommerce. No payment card data is accessed. Data is encrypted in transit and at rest.
How long does setup take?
Install IdealData from your platform's marketplace, connect the tools you already use, and enable the signals you want. Most merchants are live within 24 hours.
How does the 15-day free trial work?
No credit card required. Full access to every signal for 15 days. If it's not useful, walk away with no charge. If it is, pick the plan that fits your volume.
What signals does IdealData have?
9 today, in four kinds: Recovery, Opportunity, Risk and Insight. You switch on only the ones you want, and you pay per alert only while a signal is on.
What does it cost after the trial?
Plans start at $29 a month, and alerts are optional: you switch on only the signals you want, and pay per alert only while a signal is on. Alerts are also what make you money, and the price per alert falls as your plan grows: Recovery alerts run from $1.99 to $3.50, Opportunity from $0.25 to $0.42, Risk from $0.45 to $0.76 and Insight from $0.01 to $0.03. Full breakdown on the pricing page.
Start seeing what you've been missing.
Connect your store and your stack. We'll show you what we catch in the first 24 hours. Free to start, no credit card required.
15-day free trial. No credit card.