Startup
Under about $1M revenue
$29 a month
Price per alert
- A customer ready to buy$0.42
- Revenue about to slip away$3.50
- Something about to go wrong$0.76
- Work your team would miss$0.03
1 brand · 1 storefront
Start free trial ↗ (opens in a new tab)Pricing
A small monthly fee. Then pay only for the alerts you use.
Pick the plan for your store's size, switch on only the signals you want, and try everything free for 15 days.
Business
About $1M–$10M revenue
$197 a month
Price per alert
- A customer ready to buy$0.33
- Revenue about to slip away$2.50
- Something about to go wrong$0.59
- Work your team would miss$0.02
1 brand · 3 storefronts
Start free trial ↗ (opens in a new tab)Corporation
$10M+ revenue
$597 a month
Price per alert
- A customer ready to buy$0.25
- Revenue about to slip away$1.99
- Something about to go wrong$0.45
- Work your team would miss$0.01
5 brands · 10 storefronts
Start free trial ↗ (opens in a new tab)Enterprise
Very high volume
Custom
Price per alert
- A customer ready to buyBy volume
- Revenue about to slip awayBy volume
- Something about to go wrongBy volume
- Work your team would missBy volume
Several brands and storefronts
Talk to us- 15 days freeNo credit card, every signal on.
- Switch a signal offIt stops costing anything.
- Fee up front, alerts afterAlerts are added to your next bill.
- Change plan any timeUp today, down next month.
See how it works
What a month can look like.
The fee covers the platform. Each alert is added at its own price, only for the signals you switched on.
Under about $1M a year, one storefront.
Signals switched on
- Second Order Window
- High-Value Cart Abandonment
- Follow-up
What the month cost
Monthly fee$29
6 customers to bring back6 × $0.42
2 large carts2 × $3.50
57 follow-ups57 × $0.03
TotalAbout $1.34 a day
$40.23About $1M to $10M a year, three storefronts.
Signals switched on
- Re-engagement Window
- High-Value Cart Abandonment
- Low Stock Warnings
- Follow-up
What the month cost
Monthly fee$197
30 customers to bring back30 × $0.33
8 large carts8 × $2.50
4 stock warnings4 × $0.59
220 follow-ups220 × $0.02
TotalAbout $7.79 a day
$233.66$10M and more a year, up to ten storefronts.
Signals switched on
- Re-engagement Window
- VIP Customer Cart Abandonment
- Low Stock Warnings
- Follow-up
What the month cost
Monthly fee$597
90 customers to bring back90 × $0.25
25 large carts25 × $1.99
12 stock warnings12 × $0.45
700 follow-ups700 × $0.01
TotalAbout $22.72 a day
$681.65Invented months, to show how the bill adds up. The first 15 days are free. What you pay depends on how many alerts your signals raise.
Compare
Plans side by side.
Every plan can switch on every signal. The plans differ in the size of store, the team around it and the price of an alert.
| Startup | Business | Corporation | Enterprise | |
|---|---|---|---|---|
| For stores with | Under about $1M revenue | About $1M–$10M revenue | $10M+ revenue | Very high volume |
| Monthly fee | $29 | $197 | $597 | Custom |
| Brands | 1 | 1 | 5 | Several |
| Storefronts per brand | 1 | 3 | 10 | As many as you run |
| Team roles | 3 | 9 | 9 | 9 + your own |
| Alert: A customer ready to buy | $0.42 | $0.33 | $0.25 | Priced by volume |
| Alert: Revenue about to slip away | $3.50 | $2.50 | $1.99 | Priced by volume |
| Alert: Something about to go wrong | $0.76 | $0.59 | $0.45 | Priced by volume |
| Alert: Work your team would miss | $0.03 | $0.02 | $0.01 | Priced by volume |
The questions
What people ask about the price.
What counts as an alert?
One alert is one thing for your team to act on, such as a customer to call, a cart to recover or a product to reorder. You switch on only the signals you want, and an alert is charged only while its signal is on.
What happens after the 15 days?
No credit card is needed to start. After the 15 days you pick the plan that fits your store. If you do not, you are not charged.
Can I change plan later?
Yes. In the IdealData platform, moving up charges the difference today and gives you the new plan's lower alert prices for the whole month, and moving down starts at your next month. On Shopify, Shopify handles plan changes.
Where do I see and pay my bill?
It depends on where you installed from. On Shopify, billing goes through Shopify: the monthly fee and your alerts are on your Shopify bill, and Shopify handles plan changes. On Adobe Commerce, WooCommerce and BigCommerce, billing is in the IdealData platform: you pay and change plan there.
If I run into any issues, how quickly can someone get back to me and assist?
Our SLA is 24 hours, but in most cases we respond within several minutes. There is also live chat on every page in the IdealData platform.
Start seeing what you've been missing.
Connect your store and your stack. We'll show you what we catch in the first 24 hours. Free to start, no credit card required.
15-day free trial. No credit card.